Vaš boravak u ovom smještaju bit će pokriven našim paketom StayProtection s uključenim Stay Benefits! Pročitaj više
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Najmodavac još nije ispunio brzinu interneta. Zamolite ih da to pojasne.
Svakim iznajmljivanjem putem Flatio, automatski ste pokriveni našim paketom StayProtection.
Rezervacijom ove nekretnine uživati ćete i u proširenoj zaštiti u obliku Stay Benefits - jedinstvene ponude koju podržava AXA! Evo što takav paket uključuje:
Karin obično odgovara na poruke unutar 11 sati .
Kada pošaljete zahtjev za rezervaciju, najmodavac je obaviješten da ste zainteresirani za njihovu ponudu. Od tog trenutka, oni imaju 24 sata da odobre ili odbiju vašu rezervaciju.
Najmodavci su uglavnom zainteresirani za profil svog stanara. Ne zaboravite ispuniti sve potrebne informacije, dodati svoju profilnu sliku ili čak napraviti kratki video o sebi. Time ćete biti privlačniji vlasniku i vaša će rezervacija vjerojatnije biti odobrena.
Možete pregledati ugovor unaprijed i online uz svaku ponudu. Nakon što ga potpišete, pronaći ćete ga u aplikaciji Moj Boravak.
Dok ugovarate ugovor na Flatio, ne morate se brinuti da bi vam mogao biti nepovoljan. Naši ugovori su napravljeni tako da izbjegnemo sve probleme! Svi su isti, koriste ih svi najmodavci na Flatio.
Vaše vrijeme je dragocjeno. Zato smo dodali opciju virtualnog obilaska na našoj platformi kako biste mogli vidjeti neke od najmova navedenih na Flatio iz udobnosti vlastitog doma.
Ako virtualni obilazak nije dostupan za odabrani smještaj, možete kontaktirati najmodavca i pitati ih jesu li voljni dati vam osobni obilazak unajmljene jedinice.
U slučaju da se uselite i unajmljeni smještaj ne odgovara informacijama na Flatiu, obavijestite nas što prije!
Ako su uvjeti za povlačenje ispunjeni i najmodavac ne može odmah riješiti problem, imate mogućnost povući se iz ugovora o najmu uz puni povrat novca. Također ćemo vam aktivno pomoći pronaći alternativni smještaj i biti uz vas dok se sve potpuno ne riješi.
Uvjeti i svi detalji o našoj Garanciji useljenja mogu se pročitati u ovom članku našeg Centra za pomoć.
Kako možete otkazati rezervaciju ovisi o tome u kojoj je fazi rezervacija.
Je li vaš zahtjev za rezervaciju još uvijek na čekanju za odobrenje najmodavca? Tada ga jednostavno možete otkazati izravno iz svoje Moj Boravak web aplikacije!
Međutim, recimo da je vlasnik već odobrio vaš zahtjev za rezervaciju i više niste zainteresirani za njega. U tom slučaju, još uvijek možete otkazati rezervaciju prije nego što potpišete ugovor o najmu. Samo imajte na umu da to trebate učiniti samo u nužnim slučajevima. Jer kada najmodavac prihvati vašu rezervaciju, njihova se nekretnina prestaje oglašavati i oni mogu izgubiti priliku iznajmiti svoju nekretninu nekome drugome.
Imate li odobrenu rezervaciju i također važeći ugovor? Kako biste otkazali svoju rezervaciju, kontaktirajte Flatio korisničku podršku dovoljno prije početka vašeg ugovora (specifično vrijeme i iznos povrata ovisi o vrsti politike otkazivanja).
- Bathroom is full of problems. 1. There is no hot water in the sink. I told to the host, she said she will talk to technician. For the rest 2 weeks of my stay, she didnt get back to me. Its clear that this is not new problem and she knew about that before and chose not to fix it. I had to brush my teeth in kichenette sink, which is stuck between curved wall and cabinets, and need to struggle to get in and out. 2. After a week the bathroom lights stopped working. Since the host didnt fix the water and wifi (details below) I didnt even told her. 3. The shower head hanger is broken. It was very annoying to take a shower in dark while you have to hold the shower head in one hand and my soap bottles in other hand as there is no shelf for bottles and cant hang the shower head. And all of this in dark.
On 2 occasions there wasnt enough hot water for a shower. After few minutes I had only cold water. I stayed there alone so its not like someone else took a shower before me and spent all the water.
- Kitchenette - you cant really cook there as there is no air extractor and no window. Its next to front door and windows are on the other side. If you cook, the whole place will be filled with smells and chemicals until it will reach the windows. I planned to cook there but decided not to for that reason , and had to eat outside for the whole stay.
Coffee machine doesnt work. Id be fine if at least there was kettle to make tea. but there isnt. And you cant heat water in the coffee machine since it doesnt work, so you cant make your own hot drinks. I went to closest supermarket every morning to drink there coffee. Not what I planned.
- The host is not helpfull. The biggest example is the wifi. Before I booked I asked her to check the speed, as I need to work remotely. She told me its 150mb download, and if I want she can upgrade it. 150mb is fine for me so I and booked the place. Wifi was 12mb, not 150mb. I told her, only the next day she called the provider and they reset it. It didnt help. Next day I asked her again, her reply was "I spoke with the provider, what else I can do?!". Ive stayed in more than 50 airbnbs in the past 6 years, and when there was wifi problem I always got quick helpfull response from the host. Never got reply "what else I can do?!". Well you should tell the provider to fix it, or to upgrade. Anyway, I was struggling working there and had to switch between wifi and my cellular data. I had to increase my data few times in order to work as I need.
While the location was fine, there are too many problems with this place and host. After I booked, she raised the price by 100eur. It wasnt good value for money with the old price, let alone with the higher one.