Flatio - Mjesečni najam s ljudskim dodirom
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William H.
Veljača 2023
William boravio 2 mjeseca u Porto
The elevator stops at the first floor. You must climb about 20 steps to get to where you can get on the elevator.
The apartment has a hob and microwave, but no oven. The fridge is very small.
The landlord was cooperative about getting the shades and the heat pump fixed.
Rua de Santa Catarina is in the heart of the tourist district. If you like that, fine. If not, stay away.
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Nijat S.
Siječanj 2023
Nijat boravio 16 dana u Varšava
The apartment location is excellent! Communicating with the owner was easy, and their supports works perfectly. However flat was small than it was shown in the pictures. It is a nice place for short-term stayings, like 1-3 days. But don't expect much.
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Miroslav P.
Siječanj 2023
Miroslav boravio 5 mjeseci u Prag
The flat is located in a very noisy street, the sound from trams & occasional parties next door is very annoying. The room itself is nice and spatious, but the equipment is quite basic and the bed didn’t seem very clean. The flat is extremely hot in the summer and it can be very cold in the winter, the heating only works at certain hours. The ceiling is very high and it makes it hard to maintain normal temperature, which is possible only at high electricity cost. The shared bathroom and kichen are nice.
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Gabor F.
Siječanj 2023
Gabor boravio 14 dana u Alicante
We had to clean the apartment as it was so dirty we couldn't stand it. The floor, the cutlery, the dishes, etc.
At the end when we cleaned up the spaces of the apartment where we stayed, and the owner still deducted 50 euros for cleaning, as the 'new cleaning lady' found dust.
Honestly wouldn't recommend the place at all to stay. Incorrect owner.
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Sol M.
Siječanj 2023
Sol boravio 3 mjeseca u Budimpešta
Old apartment and in poor condition, smaller than it appears in the ad photos. When I arrived, the food from the previous tenants was still in the refrigerator and furniture. The owner wanted to charge me an exorbitant and unfair price for some tiny damage to the paint on a wall that was already quite deteriorated.

Piso antiguo y en malas condiciones, más pequeño de lo que aparece en las fotos del anuncio. Cuando llegué seguía la comida de los antiguos arrendadores en el frigorífico y muebles. La propietaria quiso cobrarme un precio desorbitado e injusto por unos daños minúsculos en la pintura de una pared que ya estaba bastante deteriorada.
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Aleksei L.
Siječanj 2023
Aleksei boravio 15 dana u Budimpešta
The apartment is quite small and requires renovation. It is on the 0 floor with a small window which goes to the yard. There are almost no sunlights here.
The sofa on the first floor is really bad - lots of blots and has a strong smell of naphthalene. It was unpleasant even to touch it.
The Bed's mattress is full of blots.
Bad smells appear in the apartment all the time.
Kitchen and bathroom furniture is Ok.
The landlord is easy to communicate with and helpful.
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Yuliya R.
Siječanj 2023
Yuliya boravio 28 dana u Prag
Один из лучших районов, большая, теплая квартира, приятный дом ( подъезд, спуск в подземный паркинг) и терраса на крыше. Очень приятная девочка которая заселила, она всегда была доступна и отвечала на все вопросы. Но в самой квартире часть мебели была очень поношена или совсем сломана ( 2 стула из 4-х просто разваливались), фен не работал, посуда была очень старой ( сковородка, чайник) и на просьбу заменить сказали что можно попробовать, но что вся остальная посуда которая у них есть примерно в том же состоянии. Если честно не очень понимаю как в квартире которая сдается за 2к $ можно экономить на сковородке.

На паркинге, который стоил дорого даже для этого района (3тыс крон в месяц) моя машина была постоянно обсыпана побелкой из дырки в потолке
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Helena Š.
Siječanj 2023
Helena boravio 2 mjeseca u Prag
Bydlení útulné, majitel odepisoval velmi rychle, tiché prostředí, vybavenost bytu skvělá...
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Audrey D.
Siječanj 2023
Audrey boravio 4 mjeseca u Budimpešta
Although the flat had some issues the owner's mother and the localisation of the appartment made our stay somewhat pleasant and enjoyable.
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Tyler R.
Prosinac 2022
Tyler boravio 2 mjeseca u Prag
Cozy.
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Ivonne M.
Prosinac 2022
Ivonne boravio 4 mjeseca u Lisabon
The LovelyStays Team was really nice and helpful, even though we had some problems with the apartment. They were always responsive and solved issues as soon as possible, so we are happy :-) thank you!
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Petr G.
Prosinac 2022
Petr boravio 16 dana u Budimpešta
The apartment is okay for the stay but definitely not great for people who need a higher temperature.

+ Fast and smooth communication
+ Cooking
+ Great position
+ Comfortable bed
+ Large shower
+ 2 WCs
+ Big bathroom with lots of places for stuff

There is only floor heating, it is not working everywhere (the kitchen is really cold!) and if you want to raise the temperature in the room, you have to turn the heating on for a long time at a high temperature.

Chairs are bad if you need to work, they make you sit really badly due to their shape.

There is not enough light (only 1 window for both floors).
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Danila Z.
Prosinac 2022
Danila boravio 1 mjesec u Prag
The owner of the apartment turned out to be very slippery in communication. After moving in, she slipped me a second contract, which was not negotiated (Please pay attention to this administration of flatilio). There were two of us, the owner of the apartment has remote access to the heating control and SHE JUST TURNED IT OFF!!!, which made my brother and me sick for 8 days. Also, the owner of the apartment promised a second pair of keys, but just ignored us. For people who is gonna live here don’t sign any contracts the landlord try to give you!!! You already signed the flatilio contract and that is enough. Administration of Flatilio keep control of your landlords!!! The flat itself is 7/10, but only for summer period, but better for you not to deal with this landlord

LANDLORD'S REPLY:
Danila’s review is full of lies. The truth is that he is a problematic tenant, which is proven by bad review from other landlord as well as the fact that he is on the list of "Unreliable tenants".

The communication with Danila was terrible - since he was not responding to my messages, I had to reach out to Flatio support and emergency line to help me dealing with all the problems that were raised.

I did not "slip him a fraud second contract" - in fact I asked him to sign an official handover protocol provided by Flatio (a standard document for record-keeping of the handing/taking over of an apartment typical for mid/long-term rents that protects both tenant and owner). After Danila came up with excuses why he could not sign it, I had to reach out to Flatio support, who also asked him to sign it (unsuccessfully).

Neither did I turn the heating off. In reality, Danila put the heating on 35°C, while refusing to take the responsibility for paying unforeseen bills. After consulting with Flatio support, I was left with the two options - either Danila sign the handover protocol (which he refused), or I limit the heating to standard 22°C in order to prevent the extra charges.

After all these troubles, Danila left the apartment before check out time agreed via contract, leaving it messy and damaged. Overall it was a very stressful and unpleasant experience to deal with such a tenant, which I do not wish for any owner.
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Kristin W.
Prosinac 2022
Kristin boravio 15 dana u Funchal
This particular property was too loud for me due to the proximity of traffic, restaurants, and a construction site. However, the landlord moved me to a quieter property within 24 hours of check-in at no additional cost and I was very happy there. It was clean, safe, comfortable, with fast internet. All-around good experience.
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Nikita B.
Studeni 2022
Nikita boravio 1 mjesec u Prag
Good apartments in general, nice location, stylish interior. Bu flat was no so clean. And main issue: this flat was available up to 3 months, but after we check in, we cannot extend it to 3 months, only for 30 days more. We have to find new offer and moveout.
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Matteo F.
Studeni 2022
Matteo boravio 1 mjesec u Varšava
The apartment was very dirty when I entered, almost all dishes still a little bit dirty, I even found food on the floor. Hair everywhere. Towels were also dirty.
Wifi was so bad it was not usable. The landlord tried to help contacting the wifi operator but it didn't solve anything.
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Jakub K.
Studeni 2022
Jakub boravio 1 mjesec u Prag
Huge minus:
The parking place in the underground garage included in the offer was not available. The fee for the above-ground municipal parking was 520 EUR... There was no action from the host to solve the problem...

Big minus:
The double bed is made up of two separate mattresses so there is a hole in the center of the bed.

Minor minuses:
The mattresses are very soft, so if you like hard mattresses you will find it difficult to sleep.
A large part of the wardrobe was occupied by two broken chairs.
No desk to work at.
The ventilation system is quite noisy at night.

Big plus:
The apartment building is very nice and in a good neighborhood. Access to public transport is perfect.

Huge plus:
Large, spacious bathroom to a very high standard.
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Zowie H.
Listopad 2022
Zowie boravio 16 dana u Porto
LOCATION: Flat is located on a very busy road, it's not as quiet as described because it is located on a very busy road. If you don't close ALL the window, you will hear a lot of traffic noises.

CHECK-IN: Self check-in, owner will send a clear instruction, very easy check in, feel safe too.

CLEANNESS: I find this a big problem. When I checked in, the floor has a lot of small hairs, I also found some hairs on the bed linens and pillows even though they seem washed. I texted Marcelo the landlord and he asked the cleaner to come change the bed linens. Then I also found the towels are not clean, same issue with some very small hairs and some dirty stuff that I do not want to describe. I didn't use them all all. I also washed all the bath towels again just to be sure. The bathroom sink was a bit blocked (which was ok to use but I need to wait for the water to go down which is a bit annoying). I also found the kitchen not very clean. I need to wipe the surface again myself. (I am being very honest here, I also took pictures if any party doubts the truth of my review)

EQUIPMENT: There's enough equipment for staying here, like iron board, clothes horse, basic cooking equipment etc. However there's nothing provided for kitchen cleaning, no washing liquid, no soap, no hand wash, nothing. I need to contact the landlord again to get them. Dishwasher is super dirty and it's broken. I also reported it to the landlord. There's no hoover, only a broom, the toilet seat cover is broken, and the light when you enter the apartment is also broken, but these don't bother me too much.

VIEW: Apartment is on the 4th floor, very nice city and mountain view, you can also see a bit of the river. If you look down you can see the busy traffic, I love watching traffic police man guiding the traffic, it's fun to just observe the city in this way. :)

SLEEP: I need to close all the windows to be able to sleep, but then there's no airflow, so I have to keep the fan on all the time. but I guess a good location means noisy road, it didn't bother me too much.

WORK&LIFE: It's a perfect place for a short stay, the apartment is small but has everything you need. However if you are a digital nomad and want to work while travelling, you might need to think about bringing some of your own equipment, there's no dedicated workspace, but I managed to use pillows for a back support ;)

CHECK OUT: It's the same as check in, very easy, the landlord will tell you where to keep the key etc. However when I was about to leave the apartment, the building was locked for some reason and the landlord didn't give me the key to open the door to the building.. I was locked for about 20 min and luckily someone in the building helped me open the door. It's a bit dangerous as there's a chance I would miss the flight. According to the landlord this door never locks, but I guess it's safer to give the tenant the key just in case this happened. Maybe I was just not lucky :(

LANDLORD: Marcelo is very nice, quick response, and very helpful for everything, also provided good restaurants nearby. Tthe only issue is he was travelling in Brazil and when I checked in the wifi provided in the apartment was wrong which caused me a delay for a work call, but he replied me and provided me the information as soon as he got up, which was appreciated! Even though there's issues here and there in the apartment, Marcelo is willing to try his best to solve it for the tenants. I believe he will fix all the issues in the apartment soon.
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Denis F.
Listopad 2022
Denis boravio 2 mjeseca u Funchal
Teresa and her partner Andre are the worst hosts ever. I've never experienced anything like this in my entire life. I read other reviews and I don't understand how come is that possible.
In July I rented the apartment for 1 year starting from 11 September. I was able to come only at September 14th and I warned Andre more than a month before that. However, when I called Andre from the airport after the aircraft has landed, he said the apartment is not ready and I should spend 1 day in a hotel. Imaging hearing this when you just landed after 10h flight with wife and 9months old baby and no one told you anything beforehand + I paid for all the days from 11th to 14th..
The apartment advertisement has 'garage included'. however, Andre tried to charge me for that. I contacted Flatio support but Andre just told me face to face that he doesn't care.
Then, suddenly, it turned out that I am breaking rules. The cleaning ladies made photos of the apartment when I was gone with baby's toys over the floor, 2 dirty plates on the table and 1 folded diaper on the floor. Turned out that's against rules and they cancelled my contract. As I have a small baby, it was very uncomfortable to me to look for a new apartment so I said I'll follow their rules but they didn't listen.
I know at least 3 more cases when Teresa and Andre were trying to cut the corners cancelling the contracts of the tenants under ridiculous reasoning.

As for the apartment, the bed is too small for 2 adults. It's the cheapest bed I've slept on. It's 110cm width and ~185cm length. The couch is so small and uncomfortable that you can't even watch the tv while sitting on that thing. This is a corner flat and the neighboring building is pretty close. Some guys are listening unbearable techno music there literally every day (at least not at night).

A few good things like location and space mean nothing comparing to the flaws and personal experience.
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Mike F.
Listopad 2022
Mike boravio 1 mjesec u Lagos
Great location but feel I have to be transparent about my stay. The landlord was staying in the property while I was there, along with his child and dog a few days. This isn't what I expected, and lost a few nights' sleep as a result of being a light sleeper.

I also ended up moving out early and losing €400+ after being assured by the landlord (not B Maria M.) that it would be filled quickly and I could therefore get a partial refund.

I also advise against using Flatio as their communication and service were terrible.
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Andrii D.
Listopad 2022
Andrii boravio 10 dana u Funchal
Good place near ocean, but requires some changes inside; also description must be updated.
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Kifah E.
Listopad 2022
Kifah boravio 15 dana u Budimpešta
It was a good place to stay close to the center, lots of bars and restaurants close by.
We had a situation in the apartment, the sink faucet was old and stop working flooding the bathroom, Andrea took care of it, but it wasn't really confortable to be there while it happened.
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Sarah A.
Listopad 2022
Sarah boravio 1 mjesec u Funchal
Definitely check functionality of all items when first entering residence. Owner / reps don't check in between guests and conflicts can arise if everything isn't recorded at the moment of move in. I made that mistake here being overwhelmed with a sick infant and visiting mother, and it lead to tensions at move out when a lamp that was never functional was attributed to my stay. Live and learn!

LANDLORD'S REPLY:
We do check the functionality of all the equipment after every tenant leaves and we do have to query at times. All we did do was query and check with the tenant and she wasn't made to pay anything, we were just checking with her. 99% of times all is left in order, so this is rather the exception than the rule.
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Paulina M.
Rujan 2022
Paulina boravio 2 mjeseca u Budimpešta
The place was well located and had all the amenities. We arrived to a place that you could tell hadn’t been cleaned for a while (dust and cobwebs in many places) but overall we were satisfied with the experience.

Though during our stay we were satisfied with communication with our landlady, after checkout we were met with abuse for allegedly living in squalor and being dirty people according to photos of incredibly minor smudges from cleaning products. We raised no issues when arriving ourselves to a place that appeared not to have been thoroughly cleaned with dust, cobwebs, less than clean baking trays, and black mould in the washing machine, so we sorted these problems ourselves. The landlady’s abuse after checkout from a long stay, in an apparent attempt to extort a €50 cleaning fee from us, was unacceptable and I would encourage anyone to think very carefully about renting here. It appears from reading other reviews this is not the first time this has happened to tenants here. Be prepared to take photos of everything on arrival and before departure, and otherwise deal with a less than understanding landlady.
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