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The flat is in a good location and fair for the price. The issues with renting here is the lanlord, Michal Jaros. He made us wait for 4 hours after our agreed upon move in time to move into the flat. The flat was dirty with food left in the cupboards. At first he was nice and helpful, but as time went on he started to not show up when problems occurred, such as the heating not working and loss of hot water. He got quite rude with us when we asked him to stop canceling to come. Towards the end of our stay (last 2 months) he started to show up at random times unannounced. These are only a few of the issues Michal has caused. After he checked the flat and told us all was ok the last day, he accused us of damages we did not cause and demanded an absurd amount of money. His messages were quite rude and harassing. Luckily the Flatio legal team supported us in this issue. Overall the flat is ok, but Michal makes this place a flat we cannot recommend.

The flat is advertised to be equipped for 4 people, but it's truly equipped only for a couple. We booked this flat with my friend after reading it was equipped for 4 people and that it has an office that can be used as a single room, only to find out the flat is only equipped for a couple. We are friends, so we needed the separate bed and the separate room. Result: One of us had to sleep in a sofa for weeks (it's a standard sofa, not a sofa bed). The mat in the office is not suitable to sleep. When we asked for the additional set of bedsheets (for the sofa) we were asked to pay additional EUR 50. After a few exchanges of messages with Flatio it was clear this fee wasn't applicable but then we were asked (in an unfortunate tone) to leave the bedsheets washed and ironed on the day of our checkup (or pay EUR50). We left the flat clean and the bedsheets washed as demanded but it added some stress and unpleasant experiences to our visit.

Nice place with affordable price.

Nic moc

Not align with expectations

Dealing with Luis Sancho was a bad experience for me. I won't tell what kind of person he is because, I think, he behaves differently with different persons. I will tell what happen so you decide what to expect from Luis Sancho. * The first day (handover of the apartment) He didn´t know what Flatio Platform advise to do like fill and sign the Handover Certificate, and was very upset to do it. * He didn´t know where his apartment's water and electricity meters were and how to download the Handover Certificate. * He was aware that due to his lack of knowledge the completion of the Handover Certificate was delayed. He also did know that I've had payed the first rent thru Flatio's Platform 45 days before that day. Even so, he pressure me to notify Flatio to immediately transfer the money for the first rent to his bank account. * He told us: "You are already living in my apartment and you haven't transfer any money to my bank account." * He also said "I can't wait for these 3 months to pass, to see you out of my apartment." ------------------------------------------------------------------------------------------------------------------------------ * Near the end of the contract, I requested him to takeover the apartment 3 days before the last day of the contract. He asked for an appointment to check the apartment before the actual date of the handover, but he didn't show up. * When he showed up for the handover appointment, from the moment he walked in, he expressed himself about me in a very derogatory way. He said the word "shit" at least 3 times. * Knowing that I had to take a train in an hour, he asked me to pay him in that moment 200 € in cash (170 € for a new head board of the bed + 30 € for the cleaning). he told me he won't let me go until I pay that to him. * The head board of the bed had only loose one screw and the lining on the back tore about 1 cm. * He also blamed me about a floor trim that detached and that rose about 1 cm high. * He complain about the cleaning and about some things that were out of place: * He left the apartment very upset. Then, I don't know why, he came back. * I lost the train but stay and fix the two minor damages (Headboard of the bed and floor trim), put all things in its place, swept and mop the floor, etc. until the apartment WAS AS CLEAN AS HE HANDOVER TO ME. * In the afternoon, that same day, I texted Luis Sancho thru flatio and to his cell phone and also called him asking for an appointment for him to takeover the apartment. He didn't answer me or showed up for the appointment. After the appointment time, he sent a message to Flatio but didn't told me anything related to re-schedule the appointment. * That same day I tried to re-schedule the appointment but he repeated the same behavior; He didn't went to the appointment, waited after the time of the appointment to sent me wrote a message that said nothing of an appointment to takeover the apartment. * That last message he sent to me, thru Flatio, was a long list of complains describing how I gave the apartment to him. The reality is that I didn't gave the apartment that day and when I have the apartment, like he wanted it to be, he decided not to showed up to take it over from me. * He also create an amendment at Flatio platform charging me 100 € (50 € for the cleaning and 50 € for two days for an extra bed and lining). I left the apartment as clean as I receive it and there was no extra person on those dates. That amendment doesn´t apply. He didn't knew that an amendment is an agreement between the parts and that lessor can't create it unilaterally. ------------------------------------------------------------------------------------------------------------------------------ * In that message he mentioned that I deteriorate his apartment. * My opinion is that the apartment had old furniture and equipment that is made from plastic and that had being under water (toilet part) and under the sun and rain (chairs, table, etc on the terrace) and they had become brittle and crumbling. So, with the normal and adequate use, from one moment to the other, they break or stop working fine. * That happen to me with the toilet part, it stopped sealing the passage of water from the tank to he bowl (the plumber explain that to me and I read it on the reviews of that part of the toilet). * Surely it would happen to the next guest with another furniture or part. * He also mentioned that a disproportionate use of the electricity but I never get over the limit stablished by Flatio. He suggested I have to use the same as a neighbour, probably, that neighbour eats and stays outside he's home most of the day. ------------------------------------------------------------------------------------------------------------------------------ * He wrote "Confirm me the amendment, and we end with this nightmare." * In fact it's a nightmare to deal with a man that acted that great scene to take advantage of the fact that I was alone and that I didn't want to loose the train. All to take more money from me. Even when I left the apartment like he wanted he insisted to charge me for something I'd already done (cleaning) and services I didn't used (2 days of extra bed).- ____________________________________________________________________If you´re interested I wrote more details of the issues Luis Sancho claimed from me. --------------------------------------------------------------------------------------------------------------------------- LIST OF ISSUES That Luis Sacho CLAIMED FROM ME and I ACOMPLISHED before I GIVE BACK the apartment to him. I Gave the apartment AS CLEAN AS I RECEIVE IT. * The head board of the bed had only loose one screw and the lining at the back tore about 1 cm. THAT SAME DAY I FIXED IT. * The floor trim that detached and that rose about 1 cm. THAT SAME DAY I FIXED IT. -Since I received the apartment that floor trim had glue stains all along it's edge. That proves that it had being glued before and, while I was living there, it detached. -Since I received the apartment the floor of the apartment was, in general, already ruined. It was stained, scratched, scraped off, etc. - Also, under the dining room table, there's floor of two different types and colors. * The cleaning - That day I didn't mop the floor. I DID IT while he was there complaining. Then I HAD SWEPT AND MOPPED 2 MORE TIMES. - I forgot to throw away 2 boxes an 3 bottles from the refrigerator. I DID IT while he was there complaining * I LEFT the apartment as CLEAN AS I RECEIVE IT. * It can be said that I left it cleaner because while I lived there I clean all the dirt that was accumulated for years in the kitchen (the grease on the top of the refrigerator and cabinet and inside the oven) and mold in the shower. Fixed the shower door that had loosed screws. * The things that were out of place: - I put the table on the living room as a coffee table and not as an end table. THAT SAME DAY I PUT that table as a END TABLE . - Washed linens and hang them on the gazebo (made of strong metal) to dry in the sun. THAT SAME DAY I waited until the BED LINENS were dry, FOLDED and put them in the CLOSET. - Dishes on the dish drainer. THAT SAME DAY I DRIED AND PUT them ON THE GABINETS. - Plastic bag with cleaning stuff for him to check if he wants them. THAT SAME DAY I THROW IT AWAY. - Carton box, for him to check, with stuff that were in the apartment when I received it (almost expired food and shabby pans). THAT SAME DAY I RETURNED THEM TO THE KITCHEN CABINETS. * I LEFT the apartment as ORGANIZED AS I RECEIVE IT. ------------------------------------------------------------------------------------------------------------------------------ LIST OF ISSUES That Luis Sancho CLAIMED FROM ME and I DIDN'T ACOMPLISHED before I GIVE BACK the apartment to him. * I left the microwave oven out of it's place. I needed more space for cooking and somebody help me move it. It was to heavy for me to put it back on it's place. I was afraid to dropped it. * I left the textile part of the gazebo on it, not in the bedroom closet, I needed the space. I installed them properly once but the wind was so strong that the gazebo nearly take off, was very dangerous. Luis Sancho should have warned me of the danger, the metal structure is not fixed to the floor. ------------------------------------------------------------------------------------------------------------------------------ DAMAGES HE CLAIMES I CAUSED BUT I CONSIDER THEY ARE NOT MY FAULT * A crack of about 2 cm. long in the outdoor chair. I only used those chairs for it's purpose, to sit down. Those outdoor chairs are made from plastic, had being under the sun and the rain for at least 7 years (There's 2016 pictures of the apartment on the internet). Now they don't even have their cushions (they are very uncomfortable). Beside that, the wind is so strong that it moves the chairs all around and they collide between them and hit the walls. * Toilet part the plumber told me it was not my fault.

The elevator stops at the first floor. You must climb about 20 steps to get to where you can get on the elevator. The apartment has a hob and microwave, but no oven. The fridge is very small. The landlord was cooperative about getting the shades and the heat pump fixed. Rua de Santa Catarina is in the heart of the tourist district. If you like that, fine. If not, stay away.

The apartment location is excellent! Communicating with the owner was easy, and their supports works perfectly. However flat was small than it was shown in the pictures. It is a nice place for short-term stayings, like 1-3 days. But don't expect much.

The flat is located in a very noisy street, the sound from trams & occasional parties next door is very annoying. The room itself is nice and spatious, but the equipment is quite basic and the bed didn’t seem very clean. The flat is extremely hot in the summer and it can be very cold in the winter, the heating only works at certain hours. The ceiling is very high and it makes it hard to maintain normal temperature, which is possible only at high electricity cost. The shared bathroom and kichen are nice.

We had to clean the apartment as it was so dirty we couldn't stand it. The floor, the cutlery, the dishes, etc. At the end when we cleaned up the spaces of the apartment where we stayed, and the owner still deducted 50 euros for cleaning, as the 'new cleaning lady' found dust. Honestly wouldn't recommend the place at all to stay. Incorrect owner.

Old apartment and in poor condition, smaller than it appears in the ad photos. When I arrived, the food from the previous tenants was still in the refrigerator and furniture. The owner wanted to charge me an exorbitant and unfair price for some tiny damage to the paint on a wall that was already quite deteriorated. Piso antiguo y en malas condiciones, más pequeño de lo que aparece en las fotos del anuncio. Cuando llegué seguía la comida de los antiguos arrendadores en el frigorífico y muebles. La propietaria quiso cobrarme un precio desorbitado e injusto por unos daños minúsculos en la pintura de una pared que ya estaba bastante deteriorada.

The apartment is quite small and requires renovation. It is on the 0 floor with a small window which goes to the yard. There are almost no sunlights here. The sofa on the first floor is really bad - lots of blots and has a strong smell of naphthalene. It was unpleasant even to touch it. The Bed's mattress is full of blots. Bad smells appear in the apartment all the time. Kitchen and bathroom furniture is Ok. The landlord is easy to communicate with and helpful.

Один из лучших районов, большая, теплая квартира, приятный дом ( подъезд, спуск в подземный паркинг) и терраса на крыше. Очень приятная девочка которая заселила, она всегда была доступна и отвечала на все вопросы. Но в самой квартире часть мебели была очень поношена или совсем сломана ( 2 стула из 4-х просто разваливались), фен не работал, посуда была очень старой ( сковородка, чайник) и на просьбу заменить сказали что можно попробовать, но что вся остальная посуда которая у них есть примерно в том же состоянии. Если честно не очень понимаю как в квартире которая сдается за 2к $ можно экономить на сковородке. На паркинге, который стоил дорого даже для этого района (3тыс крон в месяц) моя машина была постоянно обсыпана побелкой из дырки в потолке

Bydlení útulné, majitel odepisoval velmi rychle, tiché prostředí, vybavenost bytu skvělá...

Although the flat had some issues the owner's mother and the localisation of the appartment made our stay somewhat pleasant and enjoyable.

Cozy.

The LovelyStays Team was really nice and helpful, even though we had some problems with the apartment. They were always responsive and solved issues as soon as possible, so we are happy :-) thank you!

The apartment is okay for the stay but definitely not great for people who need a higher temperature. + Fast and smooth communication + Cooking + Great position + Comfortable bed + Large shower + 2 WCs + Big bathroom with lots of places for stuff There is only floor heating, it is not working everywhere (the kitchen is really cold!) and if you want to raise the temperature in the room, you have to turn the heating on for a long time at a high temperature. Chairs are bad if you need to work, they make you sit really badly due to their shape. There is not enough light (only 1 window for both floors).

The owner of the apartment turned out to be very slippery in communication. After moving in, she slipped me a second contract, which was not negotiated (Please pay attention to this administration of flatilio). There were two of us, the owner of the apartment has remote access to the heating control and SHE JUST TURNED IT OFF!!!, which made my brother and me sick for 8 days. Also, the owner of the apartment promised a second pair of keys, but just ignored us. For people who is gonna live here don’t sign any contracts the landlord try to give you!!! You already signed the flatilio contract and that is enough. Administration of Flatilio keep control of your landlords!!! The flat itself is 7/10, but only for summer period, but better for you not to deal with this landlord LANDLORD'S REPLY: Danila’s review is full of lies. The truth is that he is a problematic tenant, which is proven by bad review from other landlord as well as the fact that he is on the list of "Unreliable tenants". The communication with Danila was terrible - since he was not responding to my messages, I had to reach out to Flatio support and emergency line to help me dealing with all the problems that were raised. I did not "slip him a fraud second contract" - in fact I asked him to sign an official handover protocol provided by Flatio (a standard document for record-keeping of the handing/taking over of an apartment typical for mid/long-term rents that protects both tenant and owner). After Danila came up with excuses why he could not sign it, I had to reach out to Flatio support, who also asked him to sign it (unsuccessfully). Neither did I turn the heating off. In reality, Danila put the heating on 35°C, while refusing to take the responsibility for paying unforeseen bills. After consulting with Flatio support, I was left with the two options - either Danila sign the handover protocol (which he refused), or I limit the heating to standard 22°C in order to prevent the extra charges. After all these troubles, Danila left the apartment before check out time agreed via contract, leaving it messy and damaged. Overall it was a very stressful and unpleasant experience to deal with such a tenant, which I do not wish for any owner.

This particular property was too loud for me due to the proximity of traffic, restaurants, and a construction site. However, the landlord moved me to a quieter property within 24 hours of check-in at no additional cost and I was very happy there. It was clean, safe, comfortable, with fast internet. All-around good experience.

Good apartments in general, nice location, stylish interior. Bu flat was no so clean. And main issue: this flat was available up to 3 months, but after we check in, we cannot extend it to 3 months, only for 30 days more. We have to find new offer and moveout.

The apartment was very dirty when I entered, almost all dishes still a little bit dirty, I even found food on the floor. Hair everywhere. Towels were also dirty. Wifi was so bad it was not usable. The landlord tried to help contacting the wifi operator but it didn't solve anything.

Huge minus: The parking place in the underground garage included in the offer was not available. The fee for the above-ground municipal parking was 520 EUR... There was no action from the host to solve the problem... Big minus: The double bed is made up of two separate mattresses so there is a hole in the center of the bed. Minor minuses: The mattresses are very soft, so if you like hard mattresses you will find it difficult to sleep. A large part of the wardrobe was occupied by two broken chairs. No desk to work at. The ventilation system is quite noisy at night. Big plus: The apartment building is very nice and in a good neighborhood. Access to public transport is perfect. Huge plus: Large, spacious bathroom to a very high standard.

LOCATION: Flat is located on a very busy road, it's not as quiet as described because it is located on a very busy road. If you don't close ALL the window, you will hear a lot of traffic noises. CHECK-IN: Self check-in, owner will send a clear instruction, very easy check in, feel safe too. CLEANNESS: I find this a big problem. When I checked in, the floor has a lot of small hairs, I also found some hairs on the bed linens and pillows even though they seem washed. I texted Marcelo the landlord and he asked the cleaner to come change the bed linens. Then I also found the towels are not clean, same issue with some very small hairs and some dirty stuff that I do not want to describe. I didn't use them all all. I also washed all the bath towels again just to be sure. The bathroom sink was a bit blocked (which was ok to use but I need to wait for the water to go down which is a bit annoying). I also found the kitchen not very clean. I need to wipe the surface again myself. (I am being very honest here, I also took pictures if any party doubts the truth of my review) EQUIPMENT: There's enough equipment for staying here, like iron board, clothes horse, basic cooking equipment etc. However there's nothing provided for kitchen cleaning, no washing liquid, no soap, no hand wash, nothing. I need to contact the landlord again to get them. Dishwasher is super dirty and it's broken. I also reported it to the landlord. There's no hoover, only a broom, the toilet seat cover is broken, and the light when you enter the apartment is also broken, but these don't bother me too much. VIEW: Apartment is on the 4th floor, very nice city and mountain view, you can also see a bit of the river. If you look down you can see the busy traffic, I love watching traffic police man guiding the traffic, it's fun to just observe the city in this way. :) SLEEP: I need to close all the windows to be able to sleep, but then there's no airflow, so I have to keep the fan on all the time. but I guess a good location means noisy road, it didn't bother me too much. WORK&LIFE: It's a perfect place for a short stay, the apartment is small but has everything you need. However if you are a digital nomad and want to work while travelling, you might need to think about bringing some of your own equipment, there's no dedicated workspace, but I managed to use pillows for a back support ;) CHECK OUT: It's the same as check in, very easy, the landlord will tell you where to keep the key etc. However when I was about to leave the apartment, the building was locked for some reason and the landlord didn't give me the key to open the door to the building.. I was locked for about 20 min and luckily someone in the building helped me open the door. It's a bit dangerous as there's a chance I would miss the flight. According to the landlord this door never locks, but I guess it's safer to give the tenant the key just in case this happened. Maybe I was just not lucky :( LANDLORD: Marcelo is very nice, quick response, and very helpful for everything, also provided good restaurants nearby. Tthe only issue is he was travelling in Brazil and when I checked in the wifi provided in the apartment was wrong which caused me a delay for a work call, but he replied me and provided me the information as soon as he got up, which was appreciated! Even though there's issues here and there in the apartment, Marcelo is willing to try his best to solve it for the tenants. I believe he will fix all the issues in the apartment soon.